For the last several years, the wife and I have owned a rental property. Not because we are real estate moguls, mind you, but because when we bought our current house, we were so upside down on that house that the only choice was to become landlords.
Anyway, we finally sold the house this week, and are relieved to no longer be landlords. But here is some advice: If your mortgage statement goes to a company named Ocwen, be careful. Not saying that they will try to screw you, but if you need anything done (such as payoff letters, statements, etc.) give them an extra 5 days or so...because you will call them, and get someone in Bangladesh who has no authority to do anything.
So give it a few extra days if you can. Just a short, public service announcement.